Who We Are
Built on Trust. Backed by Results.
At Tidewater Tactical, our Core Focus is building honest relationships. Whether it be with customers, vendors, or within our own team, we continuously strive to foster authentic and transparent communication.
Niche
- Single Solution with Real Results
- Contract knowledge
- Thousands of existing relationships with suppliers and manufacturers
- Honest lead-times
- Ability to execute time sensitive projects
- Customer first, understanding their lives depend on the products and services we offer
Core Values
At the heart of everything we do are values that shape our approach and define our success. We provide our customers with seamless, reliable solutions for their equipment needs, backed by a commitment to quality, accountability, and customer-first service. These core values guide us as we work to exceed expectations every step of the way.
Dedication – We are unwavering in our commitment to our customers and the tasks at hand. We stand firmly behind our products and services, striving for the highest levels of performance. Our relentless pursuit of excellence drives us to continually enhance our company standards while upholding our core values. Customer satisfaction is at the heart of Tidewater Tactical.
Integrity – As a unified team, Tidewater Tactical’s foundation is built on honesty and adherence to the highest ethical standards. Integrity defines who we are and shapes our future success. Our commitment to honesty extends beyond our customers to our co-workers, vendors, and the broader community we serve.
Ownership – We take full responsibility for our actions and decisions, treating Tidewater Tactical’s mission and goals as our own. By embracing accountability, we ensure that our work reflects the highest standards of quality and integrity. This commitment drives us to proactively address challenges and seize opportunities, fostering a culture where every team member contributes to our collective success.
Customer-Centricity – Tidewater Tactical’s customers are at the heart of everything we do. We strive to understand their needs, preferences, and challenges, delivering solutions that exceed their expectations. By prioritizing the customer experience, we build lasting relationships and create value that stands the test of time.
Collaboration – We believe that the best outcomes arise from teamwork and open communication. By leveraging diverse perspectives and skills, we achieve innovative solutions that none of us could reach alone. Tidewater Tactical’s collaborative spirit ensures that we work seamlessly across departments, supporting each other to meet our shared objectives and deliver exceptional results for our customers.
Core Values
At the heart of everything we do are values that shape our approach and define our success. We provide our customers with seamless, reliable solutions for their equipment needs, backed by a commitment to quality, accountability, and customer-first service. These core values guide us as we work to exceed expectations every step of the way.
Dedication – We are unwavering in our commitment to our customers and the tasks at hand. We stand firmly behind our products and services, striving for the highest levels of performance. Our relentless pursuit of excellence drives us to continually enhance our company standards while upholding our core values. Customer satisfaction is at the heart of Tidewater Tactical.
Integrity – As a unified team, Tidewater Tactical’s foundation is built on honesty and adherence to the highest ethical standards. Integrity defines who we are and shapes our future success. Our commitment to honesty extends beyond our customers to our co-workers, vendors, and the broader community we serve.
Ownership – We take full responsibility for our actions and decisions, treating Tidewater Tactical’s mission and goals as our own. By embracing accountability, we ensure that our work reflects the highest standards of quality and integrity. This commitment drives us to proactively address challenges and seize opportunities, fostering a culture where every team member contributes to our collective success.
Customer-Centricity – Tidewater Tactical’s customers are at the heart of everything we do. We strive to understand their needs, preferences, and challenges, delivering solutions that exceed their expectations. By prioritizing the customer experience, we build lasting relationships and create value that stands the test of time.
Collaboration – We believe that the best outcomes arise from teamwork and open communication. By leveraging diverse perspectives and skills, we achieve innovative solutions that none of us could reach alone. Tidewater Tactical’s collaborative spirit ensures that we work seamlessly across departments, supporting each other to meet our shared objectives and deliver exceptional results for our customers.
We appreciate and understand that searching for and acquiring essential equipment can be time-consuming and sometimes frustrating, so for this reason, we keep ourselves at the ready to help you with the entire process, from start to finish. For the convenience of our customers, we offer several ways to make your purchase, including buying through the GSA, ServMart, FedMall, and direct from us online and in our showroom.